Accessibility Statement
This statement was last updated on 21st May 2025.
At MerchantIQ, we are committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards to enhance usability and inclusiveness across our website and AI-powered shopping assistant.
Our Commitment
MerchantIQ aims to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure our website and AI tools are perceivable, operable, understandable, and robust for all visitors.
What We’re Doing
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Designing with accessibility best practices in mind
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Using semantic HTML for screen readers and keyboard navigation
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Ensuring sufficient color contrast and text readability
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Testing interactive features like our AI chatbot for accessibility
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Supporting text alternatives (alt text) for all images and interactive content
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Ensured all videos, audio, and files on the site are accessible
Ongoing Efforts
Accessibility is a continuous effort at MerchantIQ. We are constantly reviewing and improving our site and tools to ensure a seamless experience for all users.
Requests, issues and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through contact@merchantiq.ai
We welcome your feedback and will work to address any issues promptly.